[Edit Service Details]General Information
Hours:
24/7 online access
Intake Process:
- Online application
- After completion, submit form online or by email
- You may also print the form and send by fax or mail
- Letter of approval or denial will be mailed or emailed to you within 5 to 7 business days after application is processed
If Approved:
AT&T will send self-installation kit with simple step-by-step instructions, to complete installation process yourself.
In most cases, customers can complete installation process themselves. If additional help after attempting self-installation, may request a technician (at no charge) to assist by calling toll free number.
Program Fees:
No installation or modem fees; No contract commitment.
There are three possible program speed tiers. Service availability and speed may vary by address. AT&T will assign the fastest of these speed tiers available where you live:
--10 megabits per second, for $10 per month**
--5 megabits per second, for $10 per month
--3 megabits per second, for $5 per month
If none of above speeds are available at your address, participation in program will not be available.
If monthly data plan allowance exceeded, will be automatically charged $10 for each 50GB of data usage in excess of your data plan, even if less than 50 gigabytes is used.
Clients should check their data usage regularly at: att.com/internet-usage to avoid overage charges.
Languages:
English; Spanish
Eligibility:
1. At least one person in your household must be participant in the Supplemental Nutrition Assistance Program (SNAP / Food Stamp);
2. Must live in Louisiana where AT&T provides wireline home Internet service ("Wireline home Internet service" refers to AT&T's wireline Broadband Internet Access Service, which is delivered to a fixed location over a physical wire or cable); and
3. At least one of the Access from AT&T Internet speed tiers must be available at address where you live.
To know for sure that you can participate in the program, visit att.com/access to check service availability at your address and submit an application to see whether your household qualifies.
Is Shelter?
No