LA HMIS Resource Guide

Full Resource Name:

LA Medicaid Medical Transportation Service

DHH and Bayou Health
Medicaid paticipants
Baton Rouge, LA 70821

(888) 342-6207

Description:

Healthy Louisiana is the way most of Louisiana's Medicaid and LaCHIP recipients receive health care services. The overriding goal is to encourage enrollees to own their own health and the health of their families. It is a message of empowerment that seeks to motivate Louisianians to make healthier choices for themselves and their families.

• Healthy Louisiana members are eligible to receive transportation to scheduled medical appointments (non­ emergency medical transportation).

Members of United Healthcare Contact Logisticare - (866) 726-1472

Members of Aetna Contact Logisticare - (877) 917-4150

Members of Amerigroup Contact Southeastrans - (866) 430-1101

Members of AmeriHealth Caritas LA Contact Logisticare - (888) 913-0364

Members of Louisiana Healthcare Connections Contact Logisticare - (855) 369-3723

Louisiana Medicaid provides transportation to a medical appointment for a person receiving Medicaid benefits who does not have or cannot get transportation. Children under 16 must be accompanied by an adult. Must call the transportation scheduling office 48 hours (Aetna - 72 hours) BEFORE the scheduled medical appointment. Provides non emergency transportation to and from medical appointments such as: Doctor's appointments, Hospital visits (lab tests, medical procedures, admits and discharges), family planning clinics, and mental health clinics. Call the office located nearest you. The "Friends & Family Transportation Program" also available through LA Medicaid pays a friend or family member to take you to the doctor when certain conditions are met. See contact listing above or Call 888-342-6207 for more information regarding this program.

The "Friends & Family Transportation Program" also available through LA Medicaid pays a friend or family member to take you to the doctor when certain conditions are met. Call 888-342-6207 for more information regarding this program.

General Information

Hours:

Monday-Friday 8:00am-5:00pm

Intake Process:

How to Schedule an Appointment: Call the transportation scheduling office closest to where you live. Call 48 hours ( Aetna 72 hours) before the scheduled medical appointment. Provide the Medicaid number and date of birth for the person who needs transportation.

How to Cancel or Reschedule an Appointment: When unable to keep an appointment, call the transportation scheduling office as soon as possible to cancel or reschedule.

Program Fees:

Accepts Medicaid only

Languages:

English

Eligibility:

Must be a Bayou Health Medicaid recipient

Handicap Accessible?

Yes

Is Shelter?

No

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