Full Resource Name:

Louisiana Department of Insurance

1702 N. Third Street
Baton Rouge, LA 70802

(800) 259-5300



The State office of the Louisiana Department of Insurance protects citizens by enforcing Louisiana's insurance laws, provides consumer information, and investigates complaints against companies. The Commissioner of Insurance has complete jurisdiction over Life, Health, and Accident, Property and Liability, Marine and Inland Marine, Fidelity and Surety, and Title insurance industries in Louisiana.

Additional information on the Louisiana Department of Insurance website:

Property and Casualty Insurance

Office of Property and Casualty
Auto and Home Insurance Rate Comparison Guides
Auto Insurance
Homeowners Insurance

Health Insurance

Office of Health Insurance
Senior Health Insurance Information Program
Health Care Resources for the Uninsured (By Region)
Louisiana Consumer Health Care Provider Network Disclosure

Life Insurance and Long-Term Care

Life Insurance
Long-Term Care
Life Insurance Policy Search
Division of Life and Annuities and Long Term Care
Louisiana Long-Term Care Partnership Program

General Online Tools and Resources

Search for Producers and Adjusters
File an Insurance Complaint
Consumer Advocacy Newsletters
All Consumer Publications
Glossary of Common Insurance Terms
Hurricane Resource Center
Insure U - Get Smart About Insurance

Primary Services:

General Information


Monday-Friday 8:00am-4:30pm

Intake Process:

To file an insurance complaint: Complete a complaint form or call the toll free number to request a free copy of the complaint form. Included in the form should be: letters written to the company dealing with the insurance issue; letters received from the insurance company; other documents related to the problem from your doctor or lawyer; copy of policy; insurance card; and claim that was filed if applicable.

To submit a disaster-related complaint: Complete complaint form

Program Fees:






Handicap Accessible?


Is Shelter?



Related Resource

Date of Official Change:

June 5, 2014

Volunteer Opportunities:

Agency does not utilize volunteers

Legal Status:


Address Listings

1702 N. Third Street
Baton Rouge, LA 70802
MailingP.O. Box 94214
Baton Rouge, LA 70804


Renard Smith

Renard Smith

Director of Administrative Services


(225) 342-3981

James J. Donelon

James J. Donelon


Phone Numbers

Toll Free

Toll Free

(800) 259-5300

Main Phone

Main Phone

(225) 342-5900

Toll Free

Toll Free

(800) 259-5301