Entergy

Description:

The Power to Care
Helps low-income, elderly or disabled customers pay their energy bills in times of financial distress.

Project Care:
Provides assistance for energy related expenses to senior citizens facing financial emergency. The assistance may be used to pay utility bills, repair heating or cooling equipment, or to support minor weatherization work. Project care is administered by Calcasieu Council on Aging. Customers must be a least 60 years old. Each customer is eligible twice a year and is allowed a maximum of $100 per emergency.

Senior Citizens Discount Rate:
Eliminates a customer charge of six ($6) per month on residential accounts that qualify. Customers must be at least 65 years old, the account must be in the customer's primary residence and in his or her name, and the customer must have annual income below $10,000 (includes earnings or income of all other occupants residing in the household).


*Beat The Heat"
During June, thousands of fans are distributed to customers living in the Entergy service area.

*Entergy's Emergency Deferred Billing Program= How Does It Work?
During a publicly declared Energy Emergency:
"The portion of the bill that will be deferred is the amount that is over and above your previous year's total bill during that same time period (this amount must be at least $20). For example if your current bill is $140 during an energy emergency period, and your bill for the same period last year was $80, the difference ($60) is divided and paid over a 12-month period.
* $140 current monthly bill during energy emergency period
* -$80 bill for same month last year and amount currently due
* = $60 amount deferred and paid over 12 months

Hours:

24 hours / 7 days a week for Outages, Customer Service Monday - Friday 7:00am - 7:00pm

Intake Process:

Application process for programs for financial assistance to those that qualify

Program Fees:

None

Languages:

English

Eligibility:

Entergy provides a variety of utility assistance services for local consumers. LIHEAP, Emergency Deferred Billing, A registered Entergy Critical Care Customer.
Qualifications: A person whose income does not exceed one hundred and fifty (150) percent of the poverty level as established by the federal government and who is sixty-five (65) years of age or older.
A person who receives any one of the following:
Food Stamps, Temporary Assistance for Needy
Families (TANF).
A person whose sole income consists of Social
Security payments.
A governmental entity determined by the
Louisiana Public Service Commission as being a
vital governmental entity that provides
services, the absence of which could result in
imminent peril to the public health, safety and
welfare.
A registered Entergy Critical Care Customer.

Handicap Accessible?

No

Is Shelter?

No

Related Resource

Date of Official Change:

April 23, 2014

Volunteer Opportunities:

Agency does not utilize volunteers

Address Listings

Contacts

Phone Numbers

Legal Status:

Profit