5-1-1 Traveler Information Service

AKA:

Road Conditions Information

Description:

The Primary Phone Number for this Resource is 511.

Travelers in Louisiana are now able to access around-the-clock, real-time traffic and road condition updates by dialing 511 or visiting www.511la.org

The voice-activated 511 Traveler Information Service is now available to most Louisiana wireless and landline telephone users. The service allows callers to access up-to-date information about construction activities, weather-related road conditions and critical incidents simply by saying the route or region about which they are seeking information.

Traveler information is also available on Louisiana!€™s 511 Traveler Information Web site. By knowing road conditions before leaving home, motorists will be able to make critical decisions about their trips.

Providing Louisiana residents and visitors with timely information about travel conditions is one of the most important services DOTD can provide, This tool helps travelers make pre-trip planning decisions and en-route decisions. This information should help drivers make safer driving decisions.

DOTD keeps the system!€™s construction and weather-related information updated, and Louisiana State Police send updates information about incidents that significantly affect traffic.

While 511 is a free service, wireless phone users will still be responsible for normal airtime and roaming charges in accordance with their wireless contracts.

Some telecommunication companies are still making the switch to 511. Callers who experience difficulty reaching 511 from their phones should contact their service provider for assistance. Residents without access to 511, or anyone calling from outside of the state of Louisiana, can access the 511 Traveler Information Service by calling 888-ROAD-511 (888-762-3511).

Can create account on website to save routes and send updates concerning traffic.

Hours:

24/7 up-to-date real-time traffic and road condition updates, information around-the-clock, Customer Service Monday - Friday 7:30am - 5:00pm

Intake Process:

Call for information

Program Fees:

While 511 is a free service, wireless phone users will still be responsible for normal airtime and roaming charges in accordance with their wireless contracts

Languages:

English

Handicap Accessible?

No

Is Shelter?

No

Related Resource

Date of Official Change:

April 12, 2016

Geographies Served

• Serves All Areas

Address Listings

Contacts

Phone Numbers

Legal Status:

State