The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Consumer Complaints
Programs that accept and, where possible, attempt to resolve complaints regarding price fixing, monopolies, price discrimination, and other illegal practices.
Programs that accept and, where possible, attempt to resolve complaints regarding companies that manufacture, sell or repair appliances.
Consumer Product Safety Complaints
Programs that accept and, where possible, attempt to resolve complaints regarding the safety of any of a wide variety of consumer products (usually those not the explicit responsibility of another agency) or report a product-related injury.
Programs that accept and, where possible, attempt to resolve complaints regarding licensing; failure to complete work; poor workmanship; violation of codes relating to building, safety, and labor, truth in lending or mechanic's liens; excessive fees; unethical or improper conduct or other inappropriate business practices of building contractors. These programs may also seek to address the issue of construction-related damage through property repairs or other forms of reparation.
Programs that accept and, where possible, attempt to resolve complaints regarding the services, unethical or improper conduct of personnel or other business practices of credit unions.
Programs that accept and, where possible, attempt to resolve complaints regarding the effectiveness, packaging, labeling, safety, advertising or other problem with prescription or over-the-counter drugs or problems relating to substitution of counterfeit or adulterated drugs for the genuine product.
Programs that accept and, where possible, attempt to resolve complaints regarding the quality of service, incompetence, availability, unethical or improper conduct of personnel or other problems with fire departments or fire fighting personnel.
Programs that accept and, where possible, attempt to resolve complaints regarding the purity, safety, wholesomeness, packaging, weighing, labeling or other problems with meat, poultry, fish, eggs, dairy products, produce, packaged foodstuffs or other food products. Included are complaints regarding food contamination, discoloration or adulteration; pesticide residues; false grading or marking; misbranding; content or quantity labeling errors; or other deceptive packaging or labeling practices. Also included are programs that accept and manage complaints about pet food and animal feed.
Government Complaints/Government Ombudsman Offices
Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, state or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.
Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.
Programs that accept and, where possible, attempt to resolve complaints regarding the quality of care, treatment of patients, unprofessional conduct of personnel or other inappropriate business practices of home health care agencies.
Programs that accept and, where possible, attempt to resolve complaints regarding improper, unethical or illegal practices in the provision of housing.
Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.
Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice the law.
Programs that accept and, where possible, attempt to resolve complaints regarding unordered merchandise; unsolicited or harmful mail; pornographic materials received through the mail; mail tampering, loss, damage or theft; late or delayed mail deliveries; unethical or improper conduct of personnel; or other illegal or inappropriate business practices of post offices or private mail carriers.
Programs that accept and, where possible, attempt to resolve regarding the licensing, incompetence, negligence, violations of laws relating to the use and prescription of dangerous drugs and narcotics, quality of service, excessive fees, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice in the health, mental health and veterinary science fields.
Programs that accept and, where possible, attempt to resolve complaints regarding poor services, excessive fees, unsafe vehicles, unethical or improper conduct of taxi drivers or other personnel or other inappropriate business practices of taxi companies.