Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Adoption Records

Programs that maintain and, where appropriate, provide copies of records which document that the parental rights and duties of an individual's birth parents have been terminated and assigned to his or her adoptive parents.

Automobile Insurance

Organizations that issue insurance policies which indemnify the holder against loss or damage to a motor vehicle caused by fire, windstorm, collision or other insurable hazards, and against legal liability for personal injuries or damage to property resulting from operation of the vehicle. Automobile insurance requirements are established at the state level and vary in terms of the type and level of coverage that may be necessary.

Beer/Liquor Licenses and Permits

Programs that issue licenses that provide written authorization for bars, restaurants and other similar establishments to serve alcoholic beverages to the public. Also included are programs that issue special occasion permits for events held in public places where alcohol is to be sold or served, such as weddings, fundraisers and receptions.

Birth Certificates

Programs that maintain and, where appropriate, provide copies of birth certificates, i.e., documents which certify the date and place of a person's birth as well as his/her parentage. Available in most jurisdictions are authorized copies which are required to obtain a driver’s license, passport, Social Security card and other services related to an individual’s identity; and informational copies which cannot be used to establish a person’s identity. Only individuals designated by law have access to authorized copies of a person's birth certificate.

Boat Registration

Programs that issue documents which certify that boats, ships and sailing vessels meet legal and safety requirements and are authorized to be moored in harbors and marinas and used in public waters.

Child Custody Orders

Programs that register, maintain and where appropriate, provide certified copies of the official document that identifies the adult or agency with the legal authority and duty to manage the affairs and care of a minor child and, where relevant, the visitation rights of the noncustodial parent. Copies of child custody decrees may be requested by courts in a state other than the child's "home state" in cases of interstate child custody proceedings or by other persons who are affected by or have a legitimate interest in the decree.

Court Records

Programs that maintain and, where appropriate, provide access to official documentation of trial proceedings, exhibits and orders, word-for-word testimony, verdicts and judgments in specific actions or suits.

Death Related Records/Permits

Programs that issue, maintain and, where appropriate, provide access to or copies of documents that relate to an individual's death.

Document Deposit/Online Storage Services

Offices that provide storage facilities which allow individuals who do not have a safety deposit box to place Wills, power of attorney documents, insurance papers, marriage and divorce certificates, military discharge papers and other important documents in safekeeping. Included are wills for safekeeping programs that provide a depository specifically for a person's original Will. Wills deposited in this manner remain on file until withdrawn by the individual who wrote the will or for purposes of probate. Wills in safekeeping status are not public records. Also included are organizations that maintain secure servers on which an unlimited number of important documents can be stored and accessed at any time from anywhere.

Driver Licenses

Programs that issue permits which provide written authorization for an individual to operate a motor vehicle on public roads and highways following successful completion of a written and/or driving examination and a vision test. These programs also renew driver licenses that are about to expire, replace driver licenses that are lost or stolen, and process name and address changes.

Driver License Testing Sites

Programs that establish facilities where people can come to take their written driver's examination and/or road test. Some sites may be limited to a particular type of test, e.g., a weighing station that provides testing for commercial drivers. Included are both the sites where examinations are conducted and the organizations that oversee them.

Fishing Licenses

Programs that issue permits that provide written authorization for individuals to take fish from public waters during approved fishing seasons.

Hunting Licenses

Programs that issue permits that provide written authorization for individuals to pursue, shoot, kill, capture, trap, snare or net game birds, game fowl or game animals during approved hunting seasons. Included are licenses for archery hunting using a bow and arrow; hunting with muzzle loading firearms, rifles, shotguns or handguns; crossbow hunting (which may be illegal in some jurisdictions); and trapping game using traps, deadfalls or other devices. Hunting license requirements vary from state to state and may include provisions for completion of hunting/trapping safety courses.

Identification Cards

Programs that issue documentation that is designed to prove the identity of the person carrying it.

Individual Taxpayer Identification Numbers

Tax processing numbers issued in the United States by the Internal Revenue Service to certain nonresident and resident aliens, their spouses, and dependents who are unable to get a Social Security Number (SSN). Applicants must complete and submit a Form W-7 with required documentation substantiating foreign/alien status and the individual's true identity. Applicants may either mail the documentation, along with the Form W-7, to the closest IRS Service Center, present it at an IRS walk-in office, or process the application through an Acceptance Agent authorized by the IRS. Applicants not currently in the U.S. can apply from abroad.

Law Enforcement Records/Files

Programs that maintain and, where appropriate, provide access to records and/or files kept by federal, state or local police agencies, the Department of Motor Vehicles, the courts or other agencies that relate to the investigation of individuals or organizations suspected of criminal activity; the commission and reporting of crimes; the arrest of criminal suspects; the indictment, conviction and sentencing of criminal offenders; and/or the confinement, probation/parole and release of offenders.

Marriage Certificates

Programs that maintain copies of the instrument which certifies that a marriage between two people has taken place. The marriage certificate is executed by the individual officiating at the marriage and serves as evidence of the marriage.

Marriage Licenses

Programs that issue permits, which are usually addressed to the minister or magistrate who is going to perform the ceremony, that provide written authorization for two people to marry. Also included are programs that maintain copies of marriage licenses and make copies available upon request.

Medical Records

Programs that maintain and, where appropriate, provide access to the cumulative history of a person's interaction with the health care system such as the occasions on which they have been examined, evaluated or treated for an ailment. Included are medical history records, a longitudinal record of what has happened to a patient since birth including diseases, major and minor illnesses and growth history which can give a clinician a feel for what has happened before to a new patient; inpatient care medical records (hospital records) which generally include admission notes, on-service notes, progress notes, preoperative notes, operative notes, postoperative notes, procedure notes and discharge notes; and a patient's case history with a particular health care provider which usually includes information gained by a physician by asking specific questions, with the aim of obtaining information useful in formulating a diagnosis and providing medical care to the patient. The medically relevant complaints reported by the patient are referred to as symptoms, in contrast with clinical signs, which are ascertained by direct examination by medical personnel. In addition are electronic health records (or EHRs), a systematized collection of a patient's electronically stored health information in a digital format. EHRs may include a range of data including demographics, medical history, medication and allergies, immunization status, laboratory test results, radiology images, vital signs, personal statistics like age and weight, and billing information. EHR systems are designed to store data accurately and to capture the state of a patient across time. It eliminates the need to track down a patient's previous paper medical records and assists in ensuring data is up-to-date, accurate and legible. It also allows open communication between the patient and the provider, while providing privacy and security.

Motor Vehicle Registration

Programs that issue license plates for automobiles and other motor vehicles as evidence that the vehicles have been registered with the proper authorities and are authorized to be parked or driven on public roads and highways.

Open Burning Permits

Programs that issue permits which authorize community residents to have open fires on their property for recreational, brush or rubbish disposal or land clearing purposes. Recreational fires generally include bonfires, open-pit burning and barbecues other than those using charcoal or gas grills. Permits are usually issued by local fire departments.


Public sector offices known as passport acceptance facilities that have been authorized by the U.S. Department of State to accept and verify the documents, applicant signatures and identity for passport applications; place all of the documents and required photos into a specially sealed, tamperproof envelope that may only be opened by State Department officials; and forward them for processing. This is required for ALL passport applicants for a new adult passport, child (minor) passport, or lost, stolen or damaged passport applications. Most passport acceptance facilities are found in local post offices, county clerk's offices and some library locations. Passports are official documents which identify citizens, serve as written authorization from government authorities for citizens to travel abroad and, in effect, request foreign powers to allow bearers to enter and pass freely and safely. U.S. passports can be renewed by mail provided that the old passport was issued within the last 15 years, that the individual was age 16 or older at the time, and that, if applicable, proof of name change is provided. The old valid passport, a color passport photo, a completed DS-82 form and a check or money order for the fee must be submitted.


Programs that grant official property rights to inventors which give them the exclusive privilege of making, using and selling their invention for a term of years.

Personal Census Search

A program of the Census Bureau which allows individuals to conduct a search of Census records for information to help them establish their age or family relationships when there are no birth registration records, family Bible records, baptismal records, affidavits of birth by the attending physician or midwife or other means of establishing their status. Personal information from the Census Records of 1930 and later is confidential and only available upon the written request of the person to whom it relates or, for a proper purpose, to a legal representative of an estate. Information regarding a child who has not reached legal age may be obtained upon the written request of either parent.

Prescription Control Forms

Programs that provide registered prescription forms for doctors to use when writing prescriptions for drugs that are frequently abused. The prescription forms are difficult to reproduce and their utilization helps to control forgeries and unauthorized access to prescription drugs.

Social Security Numbers

Programs that provide Social Security cards for people who need to register for employment, report their taxes and track their Social Security benefits. Also included are programs that replace Social Security cards when they are lost or stolen.

Support Orders

Programs that register, maintain and, where appropriate, provide certified copies of judgments, decrees or orders issued by the court for the support and maintenance of a child or spouse including a child who has attained the age of majority under the law of the issuing jurisdiction or that of the parent with whom the child is living. Support orders can incorporate the provision of monetary support, health care, payment of court costs and arrears, or reimbursement of court costs and legal fees, interest and penalties, and other forms of relief.

Title Registration/Titles

Programs that issue, transfer, maintain on file and, where appropriate, provide access to the official document that transfers ownership of property of any kind from one individual to another or which otherwise provides evidence of the individual's entitlement to the property.

Tobacco Sales Licenses

Programs that issue permits which provide authorization for the sale of tobacco products in accordance with prevailing legislation.


Programs that grant official property rights to manufacturers, merchants or other trades people who have adopted distinctive marks, mottos, devices or emblems which uniquely identify their commodities and distinguish them from those manufactured or sold by others.

Tree Maintenance Permits

Programs that issue permits to residents who wish to plant, remove or trim trees that are located on public property. In some jurisdictions, a permit is required to remove trees that are located on private property.

Tribal Enrollment Records

Programs that maintain and, where appropriate, provide access to the official documentation which contains the names of individuals who belong to one of the recognized groups of Native Americans that constitute a tribe. Also included are programs that help Native Americans complete and file the paperwork that is required to establish tribal membership.