Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

211 Administrative Entities

Organizations that work at the state or regional level in cooperation with the Public Utilities Commission or other similar entity to review applications from local information and referral providers and collaboratives wanting to implement 211 and make a recommendation about those that should be approved. In many areas, the state or regional information and referral association is also the 211 administrative entity.

Community Action Agencies

Private, nonprofit human service and advocacy organizations established under the Economic Opportunity Act of 1964 that provide emergency assistance to people in crisis; address the causes of poverty through programs that fight unemployment, inadequate housing, poor nutrition and lack of educational opportunity; and provide training in advocacy skills. Community Action Agencies (CAAs), also known as Community Action Programs (CAPs), operate a variety of core services in the communities they serve. Included are GED and ESL education, job training programs, Head Start and day care, weatherization and energy assistance programs, health services, services for older adults (e.g., Foster Grandparents and RSVP), emergency food assistance and homelessness prevention programs. They are also involved in affordable housing creation and renovation and small business assistance.

Community Development Block Grant Agencies

State and local organizations that are responsible for administering the Community Development Block Grant funds that are authorized under Title I of the Housing and Community Development Act of 1974. Federal dollars, which are provided by the Department of Housing and Urban Development, can be utilized for a wide range of activities that are directed towards neighborhood revitalization; economic development; upgrading of basic infrastructure such as streets, water and waste water systems; and improvements in community facilities and services. The purpose of the CDBG program is to develop viable communities by providing decent housing, a suitable living environment and expanding economic opportunities, principally for persons of low and moderate income.

Older Americans Act Administrative Agencies

State and regional organizations that are responsible for planning, coordinating and developing community-level systems of services that meet the unique needs of older persons and their caregivers as defined in the Older Americans Act of 1965. The network of organizations works closely with the U.S. Administration on Aging which provides federal funding for the programs and oversees their implementation.

Workforce Development Boards

Regional organizations that are responsible for assessing employment and training needs, establishing regional priorities, consolidating workforce development functions to eliminate duplication of services and programs, coordinating the delivery of a responsive education and training system, allocating funds for employment and job training programs within the region, serving as clearinghouses for information about available programs, and evaluating the effectiveness of the workforce development system.