Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Critical Service Status Information

Programs that gather and disseminate to the public, government agencies, the media and other organizations information regarding the status of critical community services following a major disaster or large-scale emergency that disrupts the normal functioning of a community.

Disaster Related Clothing/Emergency Supplies

Programs that provide clothing, blankets and other essentials immediately following a major disaster or large-scale emergency for people who have experienced substantial losses as a result of the incident.

Disaster Related Service Needs/Gaps Information

Programs that gather information about the service needs of communities during times of disaster and report gaps in services for affected populations, duplication of effort, inefficient use or resources, bottlenecks or other impediments to people who are in a position to resolve these types of issues. Included are organizations that establish hotlines that community residents, first responders, relief volunteers and others can use to report problems in response, relief and/or recovery efforts as well as those that have people on the ground as observers or take other steps to assess and rectify problems with assistance efforts.

Disaster Related Shelter Services

Programs that arrange for shelter and/or a warm place for people to stay when dangerously cold weather is expected; and/or provide emergency shelter for people who have no place to stay as a result of a large-scale fire, flood, earthquake, tornado, hurricane, or a localized incident such as a house fire, toxic spill emergency or other environmental hazard that disrupts the normal functioning of a community.

Disaster Services for Animals

Programs that provide emergency services for animals who have been threatened or affected by a major disaster or large-scale emergency that disrupts the normal functioning of a community.

Disaster Survivor Inquiries

Programs conducted by organizations like the American Red Cross that provide a communication network which enables the general public to obtain information about the circumstances of relatives and friends who are in an area within the U.S. where a major disaster or wide-spread emergency has occurred. Also included are disaster survivor registries that allow individuals who are alive following a disaster to post their name and medical condition for access by family members and friends; or to leave voice messages providing information about their circumstances, their current location and how to reach them.

Disaster Unemployment Assistance

A federal program that provides financial assistance to individuals whose employment or self-employment has been lost or interrupted as a direct result of a major disaster declared by the President of the United States in situations where they are ineligible for regular unemployment insurance benefits (under any state or federal law). Disaster Unemployment Assistance is available to individuals for weeks of unemployment beginning with the first week following the date the major disaster began and for up to 26 weeks after the major disaster was declared by the President, as long as their unemployment continues to be a result of the incident. The maximum weekly benefit amount is determined under the provisions of the state law for unemployment insurance in the state where the disaster occurred. The program is administered by states as agents of the federal government.

General Disaster Information

Programs that provide general information for the public about major disasters and large-scale emergencies occurring within the U.S. Details may include the location and severity of the incident, the date and time of its occurrence, organizations that concerned friends and family can contact for information about the circumstances of possible victims and/or survivors, details regarding needed materials and supplies, and instructions for contributing to relief organizations.

Post Disaster Child Care

Programs that go into areas that have been devastated by a major disaster or large-scale emergency and set up temporary child care facilities to meet the needs of young children whose families have been affected by the disaster and need time to reorganize their personal affairs.

Post Disaster Food Services

Programs that meet the basic nutritional needs of relief workers and/or individuals and families whose homes have been made uninhabitable by a disaster or large scale emergency and who have no other means of purchasing food and/or preparing a meal. Food assistance may also available to individuals who have experienced a localized incident such as a house fire.

Post Disaster Home Security Measures

Programs that provide emergency board up or roof tarping services or take other steps to prevent further damage and secure a home or business until repairs can be made following a fire, flood, windstorm, earthquake or other event that damages the roof, knocks down walls, breaks windows or doors or otherwise exposes the structure.

Post Disaster Mental Health Services

Programs that provide a variety of services following or in the midst of a major disaster or large-scale emergency which help individuals cope with their own psychological reactions to the incident and/or prepare them to provide emotional support for family members, friends and neighbors who are feeling frightened, confused and no longer in control of their lives because of the event.

Post Disaster Points of Distribution

Places designated by the local emergency management agency where the public can pick up emergency supplies such as food, water and ice following a disaster. PODS may also serve as sites for distribution of antibiotics or other medication in health emergencies.

Post Disaster Safety Inspection/Evaluation

Programs that conduct building and/or mobile home inspections following a major disaster or large-scale emergency to evaluate their structural integrity and overall safety, to certify those that are safe to inhabit and to close and/or condemn those that are unsafe to enter. Inspectors look for structural damage including damage to foundations, floors, load-bearing walls, ceilings, and roofs as well as damage to components of fixed utilities such as gas, electric, water and sewage and/or installed heating and cooling systems.

Temporary Post Disaster Transportation

Programs that provide special transportation services which temporarily augment or replace the normal public transportation system following a major disaster or large-scale emergency that disrupts the normal functioning of a community. Transportation is frequently provided utilizing minibuses which may operate on a fixed-route or demand-response basis depending on the needs of the community. Also included are programs that provide time-limited bus passes, loaner vehicles or other resources for people who have been evacuated from the disaster area and have no means of transportation in their new, temporary place of residence.